RECRUITMENT & TRAINING 

WHO ARE YOUR STAFF SERVING?

Your business or themselves?

Great food, great wine but poor staff.

In the effort to offer great food and a good wine list, it's all too easy to overlook the important part that staff play in your business.

Recruitment, training and retention of experienced staff are time-consuming in their own right. Your paying customers expect their visit to be enjoyable throughout and will judge accordingly, It's important to recognise that even your most junior staff can have a huge effect on a final impression. We are able to offer a totally professional, thorough staff consultancy service.

• Performance

  From waiting staff upwards, we are able to assess individual performance and independently recommend improvements where necessary.

• Training

  From novices to experienced staff, we can provide a complete training service covering everything from basic waiting skills and up selling techniques to specialist knowledge and distinctive service methods.

• Assessment

  We will carry out a rigorous examination of senior staff credentials and arrange and oversee practical demonstrations of ability both front and back of house.

• Recruitment

  Our complete recruitment service is supported through established relationships with major, specialist HR companies enabling us to access the highest calibre staff.

• Compliance

  From essential recruitment paperwork to employee contracts, disciplinary and grievance procedures, we can help you to build a comprehensive and effective HR function.